Are you a new pet parent in search of a secure and enjoyable pet spa experience for your furry friend? Are you unsure about grooming your dog or cat at home this summer? Or perhaps you’re seeking expert care for your senior pet who may be a bit shy around new faces? Your search ends here!

At Furgo pet spa, your pet’s well-being is our top priority. Our mission is to provide the best and most engaging services for your beloved companion. Whether you’re a first-time pet owner or simply looking for a stress-free grooming session, we have you covered.

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Have questions about your pet’s first spa experience? We’re here to help with all the details!

Why aren’t pet parents allowed in the spa room? Will my pet trust the groomer?

Trust and transparency are fundamental to our services. We strive to build a relationship of trust with both you and your pet. When a pet parent is present, the pet might be more inclined to seek comfort from them, which can hinder cooperation during the grooming process. By having parents wait outside, we ensure a smoother grooming experience where the pet can focus on the groomer.

Why is it important for my pet to be vaccinated?

At Furgo pet spa, we prioritize the safety and health of both pets and groomers. Up-to-date vaccinations are crucial for maintaining your pet’s health and ensuring a safe environment for everyone involved. Vaccinations help prevent the spread of contagious diseases and protect your pet from potential health issues.

Why is a hoodie used during the drying process in the spa?

The use of a hoodie during drying is designed to protect your pet from the noise of the blow dryer. The hoodie helps muffle the sound and prevents the air from causing discomfort. This ensures that your pet remains calm and relaxed throughout the drying process.

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Why does the groomer hold the pet’s chin during a face trim?

During a face trim, sharp tools such as scissors are used. By holding the pet’s chin, the groomer gains better control and precision, minimizing the risk of accidental cuts or injuries. This technique helps ensure a safe and comfortable grooming experience for your pet.

What precautions should I take if my pet has ticks or fleas?

If your pet is dealing with ticks or fleas, we recommend a Natural Bug Repelling Massage. This service helps alleviate the discomfort caused by bites and also naturally repels bugs, providing relief and protection for your pet.

How does Furgo pet spa ensure disinfection and sterilization in their spas?

We adhere to strict hygiene standards at the Furgo pet spa. All grooming tools, bathing tubs, and grooming tables are thoroughly disinfected and sterilized before each use. We take every measure to ensure that each item is completely safe and sanitized, maintaining the highest level of cleanliness.

What is the purpose of using a grooming leash during the session?

A grooming leash is used as an additional safety measure to prevent pets from jumping off the grooming table, especially if they become excited or anxious. The leash secures your pet and ensures their safety during the grooming process, preventing potential accidents.

What grooming tips can I follow at home to make spa visits easier?

To ease the grooming process at a Furgo pet spa, we recommend daily brushing of your pet’s coat. Regular brushing helps maintain a healthy, knot-free fur and gets your pet accustomed to grooming. This practice will make them more comfortable and relaxed during their spa visits.

What should I do if I’m late for my appointment?

We advise arriving on time for your pet’s appointment. If you’re delayed by more than 15 minutes, it’s best to reschedule. Delays can affect the schedule of subsequent appointments, causing stress for other pets and disrupting the smooth operation of the spa.

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When should I come to pick up my pet?

To ensure your pet isn’t left waiting for too long after their grooming session, we recommend arriving at the spa about 10 minutes before the end of the appointment. This way, your pet can be picked up promptly, minimizing their stress and making the experience more pleasant.

Why is a haircut alone not sufficient?

At Furgo pet spa, we believe that a complete grooming process—including washing the coat—is essential for achieving a neat and even haircut. Bathing helps with cleansing, detangling, and conditioning the coat, and ensures hygiene for all pets visiting our spas.

Why do cats sometimes vomit after grooming?

Cats groom themselves by licking their fur, which can lead to them swallowing hair. This swallowed hair may form into hairballs, causing them to vomit. This is a natural response and typically resolves on its own.

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Why does my pet seem to sleep more after grooming?

Grooming can be quite an extensive process for pets, leaving them feeling tired. It’s normal for them to sleep longer than usual after a grooming session as they recover from the activity.

Why do pets with matted coats scratch or lick themselves after a haircut?

For pets with matted coats, de-matting can be painful and potentially cause skin irritation. At Furgo pet spa, we avoid de-matting if it’s too close to the skin, as it can cause discomfort and lead to skin infections. Instead, we trim the knots to make the grooming process more comfortable for your pet.

What should I do if my pet has rashes or redness after a haircut?

It’s common for pets to experience some rashes or redness after a haircut, especially if their coat is matted. Once the coat is trimmed, the skin begins to breathe, and any redness should subside within a day or two. If the irritation persists, consult your vet for further advice.

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We hope these answers help clarify your queries! To find your nearest Furgo pet spa location and schedule an appointment, click here. We’re excited to assist you and provide a wonderful grooming experience for your pet!